thumbnail image of a large business team moving large colourful gears on a table digital transformation

Business Process Automation

A simple guide to Business Automation


by Lumi IT

on Mar 02, 2018


What is Business Automation? Business Automation is a process used by organisations to champion efficiency, provide transparency, and facilitate compliance for repeatable processes, thereby removing humans from the loop and allowing software and applications to take over.

Businesses use automation in multiple scenarios ranging from client onboarding, workflow automation, and provide dashboard visibility over multiple systems.

To fully understand the use of Business Automation, let's take a look at how it can be used in today's workplace.

An example: the Client Onboarding process

New customer onboarding can be a repetitive and admin-heavy task across all industries.

Business Automation can streamline this for you, from providing automated answers to a large number of questions through to automatically guiding customers through the process without any paperwork or human interaction.

Through effective automation, you will be able to escape from endless Excel spreadsheets, in order to start working on your business instead of in your business.

What are the benefits of Business Automation?

Business Automation has huge benefits to businesses that integrate the software, such as:

  • Increasing employee output
    Employees no longer need to perform manual tasks that can be automated.
  • Removing human error
    Repetition can cause mistakes, so automation helps to remove these from the loop!
  • Increasing employee satisfaction
    Let's be honest - no one likes to do manual repetitive jobs. Removing these tasks from employees' workloads will naturally result in increases in job satisfaction.

Business Automation is an ever-present and effective way to remove the mundane tasks from the workforce by using automation software and applications to carry these out for you. All this, of course, affects the company bottom line - higher productivity, leading to higher profits.

Now that you've gained some understanding, keep reading about how to automate your business to get ahead of your competition.

If you want to learn more about Business Process Automation and how software automation can help your business processes across Australia, contact us at (02) 8318 8311 or

white icon of a document Whitepaper
Download Our Essential Guide
To Automating Your Business